FREQUENTLY ASK QUESTION
Do you offer custom or personalised jewelry?
Yes! We offer customization on certain styles (e.g. engraving, custom sizing, choice of stones). Please contact us with your requirements, and we’ll guide you through the process and quote pricing and turn-around time.
What materials do you use in your jewelry?
We use high-quality materials such as sterling silver, stainless steel, gold plating, semi-precious stones, and hypoallergenic metals. All items are crafted to be durable and skin-safe.
How do I clean and take care of my jewelry?
- Clean gently with soft cloth; use mild soap + water if needed, dry fully.
Store in a jeweler’s pouch or box to prevent scratches and reduce tarnishing.
Is my personal & payment information secure?
Absolutely. We use secure payment gateways. All transactions are encrypted. We do not store sensitive payment details on our servers.
How do I track my order?
Once your order is shipped, you’ll receive a confirmation email with tracking details. You can use that to monitor the shipment on the carrier’s website or via our site.